Hotel Talk with Farah Shammas: Episode 31 Procopis Procopiou - Receptionist

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Procopis Procopiou has worked as a receptionist for his whole career and is a long-standing team member at St Raphel. He shares with us why this position has been so great and what he loves most about working in one place and being loyal. This is a lovely episode for anyone thinking of going into hotels, who works in reception now or who is a manager or business owner and wants to understand how and why team members feel the way they do and what’s important.